FAQ & Site Info

Terms of Service

Shipping :

Each item is made to order and takes 3-7 days to be completed.
Shipping is free with Czech Post registered mail. 18K gold items will be shipped with DHL insured shipping.

Customs and import taxes :

Buyers are responsible for any customs and import taxes that may apply.

I will do my best to help you receive your items quickly and smoothly.

Returns & exchanges :

I gladly accept returns, exchanges, and cancellations

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Digital downloads
Items on sale

Conditions of return :

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me for instructions before shipping.

Frequently asked questions :

- Al the rings are in US size only

- Gift wrapping and packaging are available just message me if you need a special gift wrapping

- Wholesale availability ?
Yes, message me for details

- Can you make a custom ring/necklace ?
Yes, i can make a custom alchemy or witchcraft seal according to your needs, or your design, all items can be customized

- What about a warranty ?
Yes, all item have warranty, for any reason please contact me